Privacy Policy

Wain app (وين) · Last updated: 8 November 2026

Alpha version — under legal review

This page explains what data the Wain app collects in the alpha phase, why it collects the data, how we protect it, and how you ask for your rights. The app runs in a closed operations phase. This policy can change after the legal review.

1. Who controls the data

The controller of your personal data is Dinamo (Dinamo MEA). Dinamo operates the platform and runs central support. Participating taxi offices receive the trip data for their own trips to give the service. The split of duties between Dinamo, the offices and the service providers is under legal review.

2. Data we collect

We do not collect more than the service needs. For example, a trip to a hospital does not mean that we store medical information.

3. Driver location

The driver app uses location in the background. This means that it can read location when the screen is off or the app is not in front. This happens only while a shift is open. When the driver closes the shift, location collection stops.

We use location to assign trips and to follow a trip. The rules for what each person sees before a trip is assigned are under review. We will publish them in the final version.

The passenger app does not track your location in the background.

4. How we use data

• To log you in and protect your account.
• To complete trip requests and manage shifts.
• To support passengers, drivers and offices.
• For security, fraud prevention and bug fixes.
• For service messages only (login code and trip status). Marketing messages need a separate permission from you.

We do not sell your personal data.

5. Who receives data

• The taxi office and the driver that receive your trip. They see only the trip data they need.
• The SMS provider. It receives your phone number and the message text to deliver the code.
• Infrastructure providers: Google Cloud and Cloudflare (see section 6).
• Public authorities, only when the law requires it.

6. Where we store data

We store data in Google Cloud services, in region me-west1. Cloudflare processes the internet traffic to the service for protection and speed. This traffic can pass through several countries. The final rules for transfer and storage are under legal review.

7. Retention

We keep data according to the retention schedule, to be published. The final periods are not decided and are under legal review. We will not keep your data for an unlimited time. We can keep financial records and incident evidence for the period that the law requires or that protects the rights of the parties.

8. Your rights

You can ask us to:

• give you access to your data,
• correct your data,
• delete your data or your account,
• stop a specific use of your data.

We first verify your identity. Then we review your request and reply. We cannot always delete a record at once, for example a financial record or incident evidence, when the law or the rights of other people require us to keep it. In that case we explain the reason.

9. Security

We protect data with encrypted connections and limited access rights. No system is fully secure. If you find a security problem, tell us at once.

10. Contact

For a question or a request about your data, write to moty66@gmail.com.

This address is the contact point for the alpha phase. It can change in the final version.

11. Changes to this policy

We will publish each change on this page with the update date. In the final version we will tell you in the app when an important point changes.